Evo Slim Official Website › Refund policy
Evo Slim Refund Policy
Evoslimdaily accepts returns of Evo Slim within 60 days of the date your order shipped, for any reason, opened bottles included. Call +1 (877) 257-0710 with the order ID first, then post the bottles to this desk in New York. Return postage is the buyer’s except where the order arrived damaged, faulty or wrong.
This page is the policy as it is administered, clause by clause, with the timing that makes each one work.
Last reviewed September 19, 2026. This policy applies to orders placed through evoslimdaily.com.
When the Evo Slim refund window opens and closes
Length. Sixty calendar days.
Start. The date of purchase, which is the date on your order confirmation and on your card statement. Not the date the parcel shipped and not the date it arrived, both of which fall inside the window rather than starting it. The guarantee page sets out the start date in full, with the sequence the sixty days actually run through.
Close. Sixty days after that date. The window is administered by this desk and cannot be reopened afterwards, which is why the guarantee page recommends deciding by day forty-five: a call, a trip to the post office and a few days of transit fit comfortably inside fifteen days and do not fit inside two.
Per order. Each order carries its own window from its own purchase date. A second order does not extend the first and does not shorten it.
Which Evo Slim orders can be returned
Covered by this policy
- Any reason, including changing your mind. No explanation is required and none will be asked for.
- Opened bottles. A sixty-day trial would be impossible if returns had to be unopened.
- Any of the three packs, at the price paid for it.
- Orders placed through evoslimdaily.com, which is where this desk’s records are.
Not covered by this policy
- Orders after day sixty. The window is a window.
- Bottles bought elsewhere. A marketplace or third-party seller has its own policy; the channel page explains why.
- Partial packs. A six-bottle pack is priced as a pack and is returned as one.
- Return postage in the ordinary case. It is the buyer’s.
- A health outcome. This is a policy about your order.
How to return Evo Slim, in order
Call order support
+1 (877) 257-0710, with the order ID from your confirmation email. The return is noted against the order on that call. A parcel that arrives unannounced and unmatched is a parcel nobody can credit.
Pack the bottles
All of them, opened or not. Put your full name, the email address on the order and the order ID inside the parcel on a slip of paper.
Post to 60 Wall Street, Floor 4, New York, NY 10005, USA
Use a tracked service and keep the receipt. Do not send returns to the office address and do not send them to the address printed on the label, which belongs to the brand owner rather than to this desk.
Keep the tracking reference
It is the only proof the parcel left, and it is what a slow return is resolved with.
Wait for the credit
Refunds are issued 3 to 5 business days after the return is processed. Card issuers typically take a further 5 to 10 days to post the credit to a statement.
Who pays to send Evo Slim back
In the ordinary case, the buyer. A change of mind, a product that did nothing, a routine that did not stick: the postage on a return of that kind is yours. That is standard for direct-sold supplements and it is stated here rather than discovered at the post office.
Where the seller was at fault, not the buyer. If the order arrived damaged, faulty or wrong, call +1 (877) 257-0710 before paying for anything. A broken safety seal on arrival falls into this category, and the label is explicit that a bottle in that state should not be used.
International returns. Postage from outside the United States is a real cost against a $158 purchase, and transit is slower. That is a reason to start a return at day forty rather than day fifty-five, and it is worth weighing before an international order rather than after one.
What is refunded when an Evo Slim return is processed
The purchase price of the bottles as paid, to the card that paid it, by BuyGoods, which is the retailer of record and took the payment.
It cannot be redirected to a different card and cannot be paid another way. That is standard and it is a consumer protection rather than an inconvenience: a refund that could be sent anywhere is a refund that could be sent to the wrong person.
Shipping paid on the two-bottle pack is treated as part of the purchase where the return arises from a seller error, and is not refunded on an ordinary change of mind. If that distinction matters to your case, it is worth raising on the call rather than discovering afterwards.
A credit that has not appeared ten business days after the return was processed is worth a call with the order ID and the posting date to hand.
What to do if an Evo Slim refund goes wrong
Call +1 (877) 257-0710 first, with the order ID, the date the return was posted and the tracking reference. Most refund questions are one of three things: a parcel still in transit, a parcel received without identification inside it, or a card issuer that has not yet posted a credit that has already been issued.
If that call does not resolve it, write to [email protected] so there is a written record, and copy [email protected] if you also believe a page on this website described the policy incorrectly. The second address cannot action a refund but it can correct a page, and a policy page that is wrong is this desk’s problem rather than yours.
Nothing in this policy affects rights you have under consumer law in your own jurisdiction. Where the two differ, the stronger protection applies.
The terms under which this website is used are on the terms page, and what the guarantee is and is not a promise about is on the disclaimer.
Four Evo Slim returns, and how each one is handled
The policy above is short. These are the cases it is most often applied to.
| The situation | What happens | Who pays postage |
|---|---|---|
| You bought three bottles, opened one, and stopped on day 30 | Call, then post all three. The purchase price is refunded. | You do |
| Your parcel arrived with a broken safety seal | Call before doing anything. The label says not to use a bottle in that state, and this is a seller-error return. | This desk does |
| You ordered six and wanted three | Call before it ships if possible. After it has shipped it is an ordinary return of the whole pack, not a part-exchange. | You do, unless it was picked wrong |
| You are on day 58 and the post office is closed tomorrow | Call today. The return is noted against the order on the call, which is the step that matters for the window. | You do |
The pattern in all four is the same: the call comes first. A return noted against an order on day fifty-eight is a return inside the window even if the parcel takes another week to arrive, and a parcel posted on day fifty-eight with no call behind it is a parcel nobody was expecting.
Changing or cancelling an Evo Slim order before it ships
Call +1 (877) 257-0710 with the order ID. The seller quotes 2 to 3 days to process an order, so there is usually a window in which a change is simply a change rather than a return.
Three things can be changed in that window: the delivery address, the pack, and the order itself. Once a parcel has shipped, none of the three is a change any more. An address correction becomes a carrier problem, a pack change becomes a return and a reorder, and a cancellation becomes a return under the policy above.
Email works for this too, at [email protected], but the phone is faster and a two-day processing window is not long. Put the order ID in the first line either way: a message without one cannot be looked up, and the reply asking for it costs a day of the window.
Nothing here starts a subscription, so there is no recurring order to cancel. Each pack is a one-time payment, which the pricing page states beside every figure.
Where an Evo Slim return goes, and the two places it does not
Returns go to 60 Wall Street, Floor 4, New York, NY 10005, USA, after a call to +1 (877) 257-0710.
Not the office. 1290 Avenue of the Americas, Floor 10, New York, NY 10104, USA is a business address rather than a returns facility. A parcel sent there takes a detour while the window runs.
Not the address on the label. The distributor block printed on the bottle names the brand owner and a PO box. That company has no record of an order placed through this website, so a parcel arriving there cannot be credited against one. This is the single most expensive mistake available in this process and it is easy to make, because the address is right there on the bottle in your hand.
The bottle-checking page sets out what is printed where, and why a label carries a responsible party that is not necessarily the desk you bought from.
Order Evo Slim with this policy in front of you
Sixty days from purchase, any reason, opened bottles included.
$49 to $79 a bottle · 60 days from purchase to change your mind
Order Evo Slim On The Official WebsiteFree US shipping on the 3 and 6 bottle packs · lot EVO-26/EV-2047 · prices read on 19 September 2026